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Privacy Notice
General Statement
At hotchat.ai, we are committed to safeguarding your privacy. We do not disclose, share, or sell Users' Personal Information to any third parties for any monetary or commercial benefit. The terms "you", "yours", "your" refer to any User of our platform, including but not limited to chat participants, service subscribers, and visitors, who interact with our Website in accordance with our Terms of Service.
Collected Information
We collect Personal Information that identifies or can be associated with you or your device. This includes:
- Personal Identifiers: Information you provide during sign-up or subscription, such as name, alias, email address, and any identifiers used in communication with us.
- Transaction Information: Data provided when making a subscription, including name and Payment data or Financial Information.
- Financial Information: Details provided for subscriptions or payouts, such as bank account numbers and related financial data.
- Internet Connectivity and Activity Information: Data on your use of our Website, including content viewed, device information, IP address, and interaction history.
- Location Information: Geolocation data derived from your IP address or other legal means.
Payment Data
We collect Payment data through secure and PCI-compliant methods. hotchat.ai does not store full card numbers or sensitive payment details.
Sign-up Data
We may simplify the sign-up process using Facebook or Google account permissions, requesting basic information such as name, email, and profile picture.
Additional Data
As a User, especially a content creator or service provider, you may choose to add more information to your profile, which will be publicly accessible.
Security of Your Information
We implement robust security measures to protect your Personal Information from unauthorized access and ensure compliance with industry best practices. Users are solely responsible for their computer security and are not held liable for damages arising from third-party actions or User negligence.
Consent
We use cookies and tracking technologies to enhance your experience. Continued use of our Website signifies your consent to these practices. Your consent is obtained for the collection and use of Personal Information for specific purposes, such as transactions and communication. You may withdraw your consent at any time by contacting us.
Use of Collected Information
We use Personal Information to fulfill transactions, communicate about services, personalize your experience, and ensure the safety and integrity of our platform.
Disclosure of Collected Information
We may disclose Personal Information in response to legal requests or as required by law. We may share Email addresses, physical addresses, names, and aliases within the platform based on User relationships and consent.
Third-Party Services
Third-party service providers are bound by their privacy policies and our Terms of Service, and Users are encouraged to review these policies.
Data Retention for EU Content Creators
We comply with GDPR and other jurisdictional data retention and sharing requirements.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy and will notify users of any material changes.
Contact Information
For inquiries, corrections, complaints, or more information, please contact us at support@hotchat.ai.
Company Name
USTAR ECOMMERCE LIMITED
Company Address
ROOM 1701, 17/F, HONG KONG TRADE CENTRE NOS. 161-167 DES VOEUX ROAD CENTRAL HONG KONG